Shipping & Returns

 

Shipping Domestic

All orders delivered to an address within the United States are shipped via USPS First Class and typically deliver in 3-7 business days, unless otherwise noted on the product page. Shipping is a flat $6 for a single item, adding items increases the cost slightly.

Shipping International 

We accept orders for shipment to several countries internationally*. Shipping is USPS First Class and any applicable tax and import fees will be collected on behalf of your local government at time of delivery**.

Shipping and import costs are usually much lower using USPS but note that tracking is not typically reliable and shipping times are longer than other express carriers. There is a usual gap in tracking information following export from the USA and prior to delivery in country.  USPS First Class Mail is typically 2-3 weeks for international delivery, but can take over 4 weeks depending on customs and the local carrier who will make final delivery. Since we do not always know the final carrier, we cannot provide complete information regarding delivery dates and tracking after it has left the USPS system.

*MANY COUNTRIES ARE UNAVAILABLE FOR DELIVERY AT THIS TIME - SEE AVAILABLE LOCATIONS AT CHECKOUT. THIS IS DUE TO PROBLEMS ASSOCIATED WITH COST, DELIVERY, OR OTHER REASONS.

**PLEASE NOTE THAT VAT, DUTY, TAX, AND OTHER INTERNATIONAL IMPORT FEES ARE THE RESPONSIBILITY OF OUR CUSTOMERS AND NOT CONSIDERED WITH ANY MINERALBIKES.COM CHARGES. IMPEX DECLARATIONS ARE MADE AS MERCHANDISE AT THE RETAIL VALUE OF EACH ITEM. IMPORT COST CAN BE SIGNIFICANT AND WILL VARY BASED ON DESTINATION. 

Returns

We want all of our customers to be happy with their purchase! If you have any problems, questions, or concerns regarding your order or delivery don't hesitate to contact us at info@mineralbikes.com and we will work to make things right.